"This is my dream call center. It has everything I've ever wanted!" - Deb Quinlan, Consumer Relations Director

"Applica manufacturers and distributes product under high profile world wide brand names such as Black and Decker and litter maid. Due to the high market penetration and high quality that our consumer expects Applica searched and found Fox International as our consumer service partner. Fox International has provided us with the expertise not only to properly handle all of our consumer service needs but provides us with the reporting, analysis and feedback we need to assure the highest quality product is sold to our consumers. Fox international has enabled us to dramatically cut our consumer service and reverse logistic budget by providing a one stop solution for all our consumers needs as well as provide the data we need to provide quality product." - Stuart Slugh, Senior Director of Consumer Service and Reverse Logistics