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Managing Information Systems Our
IT department is partnered with industry leaders to provide you
with state-of-the-art service. Our system allows us to track all
orders and provide you with detailed sales reports. Your
experience with Fox International will be a seamless experience as a
result of our integrated systems.
We've developed a customized software program called
Contact Manager which allows our customer service representatives to
gather detailed consumer information to fit the needs of our clients.
Contact Manager Reporting A custom made
Contact Manager is designed for each company for reporting purposes.
This type of reporting allows companies to pinpoint areas that need
focus and evaluate in detail what should be done next. This
program captures all information so that multiple contacts by the same
consumer are recorded in one transaction. Contact Manager also
allows individual reports to be run for any field populated (i.e. all
information about a particular model or call type) can be run in a
report.
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"This is my dream call center. It has everything I've ever wanted!" - Deb Quinlan, Consumer Relations Director 
"Fox International has been an ideal partner. They respond quickly to our needs." - Donna Briant, Quality Assurance 
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