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Managing Information Systems Our
IT department is partnered with industry leaders to provide you
with state-of-the-art service. Our system allows us to track all
orders and provide you with detailed sales reports. Your
experience with Fox International will be a seamless experience as a
result of our integrated systems.
We've developed a customized software program called
Contact Manager which allows our customer service representatives to
gather detailed consumer information to fit the needs of our clients.
Contact Manager Reporting A custom made
Contact Manager is designed for each company for reporting purposes.
This type of reporting allows companies to pinpoint areas that need
focus and evaluate in detail what should be done next. This
program captures all information so that multiple contacts by the same
consumer are recorded in one transaction. Contact Manager also
allows individual reports to be run for any field populated (i.e. all
information about a particular model or call type) can be run in a
report.
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"Our company has created to business partnership with Fox International to provide professional call center and service parts distribution services for many of our client manufacturers. We selected Fox over many other suppliers because they are among the best in the industry that serve both the US and Canada." - Jim Rushton, Senior VP of Sales 
"Fox employees are dedicated, goal and results oriented, their seamless system and processes are integrated and they do the hard work allowing us to manage our business while our customers have a smile on their face." - Mike Rad, Chief Operating Officer 
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